HELP is an online photo and video database covering all Greenpeace campaign and direct action events, as well as global documentation of environmental issues and solutions dating from 1971. Content is provided by and shared between Greenpeace’s national/regional offices, and is also available for use by supporters, journalists, other NGOs, and academics. To help get you started using our database, we have provided a list of frequently asked questions and their answers. If you have other questions not covered here, please email:

How do I create an account?


  • You can register an account in the top right corner of the site.  You will immediately be able to login to the site, using your email address and password. 
  • Once you have logged in, you can create lightboxes, download low-res images and use the cart to order high resolution images. 

What is the difference between a shoot and a collection?

  • Shoots include photos or videos from a single event (action, meeting, conference), a documentation project, or an entire ship tour.They are usually from a specific location (place/region) within a specific time frame. An image can only belong to one shoot.
  • Collections are containers for grouping images from various shoots into a single document.  Collections can be a retrospective of an entire campaign, a collection of photos from a report, photos from an exhibition etc.  When an action/ship tour has multiple creators, a collection is often made to combine all the photos and videos, or to present a tighter edit of the best images. An image can belong to multiple collections.

How do I search for images?


  • To perform a basic free-text search, you can use the search bar located at the top of every page. 
  • The basic free-text search will search most fields including headline, caption, locations, keywords, and creator name.

How do I refine my search?


  • For a more precise search, click on the text Advanced Search below the search bar.
  • By default you will search for all document types (Photos, Videos, Audio, Multimedia, Shoots, Collections).   Using the checkboxes, you can select a specific document type for your search.
  • For a more specific refined search, use keywords and exclude keywords. For example, you can search for images with keyword “Forests (campaign title)” and exclude images with keyword “Actions and Protests.”  When you start typing in the keyword field, a drop down list of our existing keywords will appear.
  • Creator will search on the photographer or videographer who made the image.
  • Shoot Date is the date of the event.
  • Digitized date is the date the item was added to the database.
  • Modified date is the date the item was most recently modified.
  • Original format refers to the original medium used to create the item.   For example, you can decide if you only want digital photos or images originally shot on negative.
  • Original language searches for images with captions in other languages if this information was entered with the image. It does not translate.
  • Originating office will search for images originating in a specific Greenpeace national or regional office.
  • The field for ID numbers searches the database’s ID number (Example: GP022L5).  It will also search old numbers from previous Greenpeace photo and video databases, if they are included in the image info.
  • Greenpeace national and regional administrators have the option to search for digitized or non-digitized records.  Most records have a digital file attached to the record. In previous years, when editing images taken on film, text files were made to enable users to search for images prior to them being scanned. Some records still do not have a digital file attached, but you can request that we scan these items for you.
  • Ranking is our star system for rating images based on quality and importance.   The default "view by" setting for search results is ranking. 
  • There is also a field for additional conditions.  This section allows you to include other searchable fields within the database. 
  • After searching, you can further refine your results using the filters panel.   The filters panel includes: document type, campaign title keywords, location keywords, ranking, creator name, color, orientation.


How do I download images?

  • To download images, you must first create an account.
  • Once you have registered, you can view and download low resolution photos and videos. Greenpeace staff may have the ability to download larger sizes, depending on the user rights assigned by the media library. 
  • Click on Download located under each thumbnail, or in the zoom view of each image. 
  • To download a larger selection, select one or more images click on Download All, which appears in the toolbar at the bottom of the page.
  • You can also add assets to a lightbox first and download the images after completing your selection.
  • Most registered users will only have access to low resolution photos and videos. Greenpeace staff may have the ability to download larger sizes, depending on the user rights assigned by the media librarians.  If you need a higher resolution image, you should request this through our cart system.  You can find more details about using the cart system below.
  • Some items are available in high resolution to all registered and non-registered users for a limited time (usually 14 days after release for photos, and 30 days for videos). This usually pertains to images of Greenpeace activities and direct actions, and the images are available for editorial use only.  If a photo or video is available under time limited download, the usage restrictions will be indicated in orange in the zoom view. 


What is a lightbox and how do I make one?

  • To use the lightbox functions, you must first create an account.
  • A lightbox is a means for grouping items for personal or collaborative purposes.  Lightboxes are useful when you are researching a topic and want to save images for possible use at a later date.  This is also the best way to download large numbers of images at once.
  • To add an image to a lightbox click on the Add to lightbox button located under each thumbnail (hover over the thumbnail), or in the zoom view of each image. You can also add larger selections, by selecting multiple assets before clicking on the button.
  • A pop-up window will now open, and you can begin to add images to any of your existing lightboxes (all users start with My First Lightbox).  You can also choose to Create a New Lightbox, where you can provide the name and add notes about your lightbox.  
  • When you are working on a lightbox, your most recently used lightbox will remain active and highlighted in the pop-up window. When you click Add to lightbox, you may simply press the Enter key to add to the most recently used lightbox.
  • To view and manage your lightbox(es), go to My Lightboxes at the top of the page.  
  • From your lightbox you have several options for managing your images. Select one or more assets and a toolbar will appear at the bottom of your page. You can Download, Share, Add to Cart, Add to Lightbox, Copy to a Collection. More information about sharing assets and using the cart can be found below. 
  • Under Manage Collaborators, you can also edit your Collaborative Lightbox Settings. These settings will allow permitted users to collaborate on a lightbox, based on the access privileges you have granted them. Type the email address for the person you want to collaborate, click on Add these Contacts and specify the access level you want to give. If you grant 'modify' rights to the lightbox, the user can add/delete/reorder assets but cannot delete the lightbox or share it with other people. If you grant 'Full control' rights, they can share and delete the lightbox for all other users. When you click Save, the lightbox will now be copied to that users account, and the user(s) will receive an email informing them that a lightbox was shared.


How can I share my images?

Share, you can choose to Send a Link.  Please note, your rights for sharing images at a higher resolution will vary based on your own user rights.  In the send a link panel, select how long you want the link to be active, the file size you are sharing, and the users you wish to have access to these images. Click on Create the Link.  The link will appear and you can copy the link to your clipboard or choose to Send Email Notification to email the link directly from the site.

How do I order high resolution images through the cart system?

  • To use the cart system, you must first create an account.
  • To add an image to the cart click on Add to cart located under each thumbnail, or in the zoom view of each image. The text will change and you will have the option to Remove from cart.
  • You can access your cart in the top right hand corner of the site, by clicking on Cart.
  • A list of questions appears next to each image in your cart.  These questions will help provide the media librarians with details of your usage
  • If you have several items, you can copy your answers from one item into all photos or videos. 
  • If you choose to Duplicate this item, you will create a second version of the item.  This is useful if you want to request multiple uses for the same image. 
  • Once the usage is selected for each image, a Request Authorisation button will appear at the bottom of the page.
  • After requesting authorisation, a pop-up window will appear asking you to name your project and give further details.  To ensure you receive a timely response, please provide any other information about your usage that is helpful for the database administrators to know. 
  • We will assess your request, and contact you if we have any questions. We may charge royalty fees for the use of our photographs and footage.  These fees are dependent on the rights you wish to license.  If this is the case, we will contact you by email to discuss the fee.
  • Once we have approved your request, you will receive an email with instructions on how to download your order.


How can I use Greenpeace images?


All of the content featured or displayed on this web site is managed by Greenpeace International's Media Library and is protected by copyright and other intellectual property rights. Except as explicitly permitted under agreement with Greenpeace Media Library, no portion of this web site or its content may be copied or re-transmitted via any means. All licenses requested and purchased through the site are offered on a Rights Managed basis, and all use must be in an editorial context.  Use of the credit line is compulsory. Images may not be altered, cropped or manipulated in any form without prior written permission from Greenpeace Media Library. Greenpeace Media Library may charge royalty fees for the use of our content.  These fees are dependent on the rights you wish to license.

For more details, please see our full Terms and Conditions by clicking on the link in the footer below.

How can I request removal of my personal data or image?


If the Greenpeace Media Library holds photos of you or other personal data that you would like to have removed, please contact
In addition, you can request deletion of your account by going to "My accounts" and clicking on "Delete my account."

Other Questions?


If you have other questions not covered here, please email: